A new Code of Conduct for Aged Care called ‘the Code’ was released today.

The Code is designed to improve the safety, health, wellbeing and quality of life for people receiving aged care.

The goal is to boost trust in services through the requirement of high standards of performance and integrity in all interactions with providers, carers, consumers, and their representatives.

The Code applies to residential, home care and flexible care services including:

  • approved aged care providers and their governing persons (e.g. board members and CEOs)
  • aged care workers employed or otherwise engaged (including on a voluntary basis) by the provider; and those employed or otherwise engaged (including on a voluntary basis) by a contractor or subcontractor of the provider to provide care or other services to consumers.

Download the fact sheet now and watch this video to understand how the changes affect you.


SIRS rolls out to tackle abuse and neglect

In other aged care news, the Serious Incident Response Scheme (SIRS) will now extend to home care and flexible care delivered in home and community settings.

SIRS helps prevent incidents of abuse and neglect in aged care services.

All providers must have an effective incident management system in place and must use the My Aged Care portal to notify the Aged Care Quality and Safety Commission if a reportable incident occurs.

Please contact South Eastern Community Connect (SECC) on (02) 8338 8506 if you have any questions about the Code or SIRS.

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