Support at Home Product and Price Guide
As of 1st January 2026
1. In Home & Community Support
| Service Day and Time | Hourly Rate |
| Weekdays (7am to 6pm) | $95.00 |
| Weeknights (before 7am and after 6pm) | $115.00 |
| Saturday | $130.00 |
| Sunday | $150.00 |
| Public Holiday | $200.00 |
2. Care Management
Services Australia deducts 10% of your quarterly ongoing Services Budget and allocated to our care management account. Our Care Management fees are set out below (fees will be charged in 15-minute increments, with a minimum in-home service duration of one hour.
| Service Type | Standard Weekdays (7am to 6pm) rate per hour |
| Care Management | $120 |
3. Nursing & Allied Health Services
| Service Type | Per Visit |
| Registered Nurse, Physiotherapy, Occupational Therapy, Podiatry, Dietetics, Speech Pathology, Massage Therapy, Social Work Counselling | Per quote |
4. Transport & Social Groups
| Service Type | Cost |
| Shopping Bus (limited availability) | $60.00 return trip |
| Transport to medical appointment or other individual transport | $60.00 each way |
| Cab Charge Ticket | Per charge |
5. Other Services
| Service Type | Cost |
| Lawn Mowing | Per quote |
| Spring & Other Professional Cleaning | Per quote |
| Equipment / Health Products | Per quote |
| Home Modifications | Per quote |
| Parking Fee / Road Toll | As per parking fee / road toll |
| Public Transport – for staff to accompany consumer | As per fares |
*Note: a 10% administration (loading) fee will apply to all outsourced services and third-party purchases arranged
on your behalf using Support at Home funding.
Cancellations: At least 24-hours’ notice must be given for all cancellations; otherwise, a cancellation fee will apply.