A healthy workplace culture is hard to find, but here at South Eastern Community Connect we think we’ve pretty well nailed it.

Unlike many non-profits, we know the importance of effective communication.

We don’t leave our staff in the dark. We let them know what’s happening, and why, and involve you in key decisions.

Secondly, we are diverse. Our staff come from a wide variety of backgrounds, and this enhances our ability to support the community.

Thirdly, we believe in teamwork. No one is an island. We need each other to thrive. And at work, we’re a family that supports and learns together.

We’d love you to join us if we’re the right fit for you.

With that in mind, we’re currently looking for a Clinical Case Manager to support our rapidly growing aged care service.

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About South Eastern Community Connect 

South Eastern Community Connect (SECC) is a non-profit organisation with community centres in Eastlakes and Mascot, Sydney. Our services tackle the loneliness problem and equip people with skills for life. 

The SECC team is here for the community, no matter the person’s age, cultural background or religion.

We are a great place to work because our CEO believes in fairness, justice, and compassionate leadership. Many of our staff have worked with us for over 20 years, and we continue to attract new team members as well who are regularly trained in communications, and skills relevant to their field.

Position Purpose

  • We are recruiting for an exciting position within the Home Care Package team as we continue to grow and increase our support to the local community
  • As a Clinical Case Manager working with our older clients, you will assist in managing your own case load and coordinate our team of support staff
  • The clinical component of the role involves clinical assessments of our HCP clients, supporting our clients with complex health conditions, supporting the HCP team with clinical oversight and Governance, training and ensuring a safe care environment for clients by promoting safe clinical care practices
  • You will help to network with others in the field and spread the word about our growing service
  • To provide effective and efficient case management, coordination of services (and on-call service as required) for clients receiving individualised home care packages
  • To manage a team of Aged Care Workers alongside other Case Managers within the team, with the guidance and support of our HCP Business Development Manager

Experience and Skills

  • Experience within the aged care sector
  • Unrestricted registration as a Nurse (Division 1), General, on the AHPRA Register of Practitioners
  • Minimum 2 years’ experience in a similar role
  • Experience in providing supervision and guidance
  • Demonstrated knowledge and experience of contemporary aged care service delivery models and a sound knowledge of the ageing process is an advantage
  • Commitment to comply with the legislative framework applicable to the role
  • Values-driven, collaborative working style
  • Valid Driver’s Licence with your own reliable vehicle
  • COVID-19 vaccination, in accordance with Public Health Orders applicable to Health Care Workers, also applies
  • Has the right to live and work in Australia
  • Well-developed communication (written and verbal), interpersonal, problem solving, computing, client database management and time management skills
  • Demonstrated understanding of the needs of older people and their carers
  • Demonstrated ability to create and implement consumer-directed services, including those that cater for CALD and ATSI clients.
  • Demonstrated ability in continuous quality improvement processes / outcomes.


  • 2+ years Case Management experience
  • An understanding of Consumer Directed Care within Home Care Packages, as well as an understanding of HCP guidelines and standards
  • Ability to speak a community language
  • Knowledge and understanding of the structure of individualised budgets within Consumer Directed Care
  • Demonstrated experience in coordination or staff and client roster management

Qualifications that would be preferable

  • Unrestricted registration as a Nurse (Division 1), General, on the AHPRA Register of Practitioners

Employee benefits

  • RDO each month following probation period
  • Christmas leave granted in addition to Annual leave
  • Working in a close and supportive team environment
  • A sense of giving back to the community

The terms and conditions of employment are those applying under the Social, Community, Home Care and Disability Services Industry (SCHCADS) Award 2010 in conjunction with the National Employment Standards. This role aligns with the SCHADS award, depending on experience 4.1-4.3.

How to apply

To apply for this role, send a cover letter and your resume to Anne Clatworthy, HR Manager via Seek or alternatively to centrehrmanager@secc.sydney

Police check and proof of Covid-19 vaccination will be required prior to appointment.

Please note only shortlisted candidates will be contacted.

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